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9 Comments

  1. Tania Butkowski
    November 6, 2014 @ 1:20 pm

    Thank you so much, this was so informative and to the point. I can’t wait to try it out. I will be redoing some training videos and I think Interactive hotspots will hold the viewers attention.

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  2. Steve Anderson
    November 6, 2014 @ 1:41 pm

    Thanks, Daniel! A great tip, as always.

    You mentioned at the beginning that videos with hotspots require the Camtasia player, and therefore they have to be uploaded directly to your site; if you host them on YouTube or Vimeo, your hotspots won’t work. A third alternative worth mentioning: if you render your videos in a flash format like MP4, and you host them on Screencast.com, you can embed them from there just like you would from YouTube or Vimeo, and your hotspots will work just fine.

    Thanks.

    Reply

  3. Harvey Berman
    November 6, 2014 @ 2:09 pm

    The video worked great when I viewed it on Internet Explorer. It was clear and helpful. Many thanks for producing this helpful video.

    However, I had a problem viewing the video on Google Chrome. It worked great for the first 35 seconds. Then, the video froze and I noticed the following error message: “Certain features in your video are currently disabled due to Local Network Security. These features work correctly when the video is played from a Website or Server.”

    Did the interactive hotspots cause the video to freeze on Chrome? Or do you think there may be some security setting on Chrome or on my security software (McAfee) that is at fault? Or is it something else? Whatever the cause, is there anything that we can do in production to prevent viewers from experiencing this problem?

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  4. Bob Duthie
    November 6, 2014 @ 6:21 pm

    This is the best thing I have seen since Authorware passed away. How certain are you that programs created on Camtasia Windows work on all computer devices such as Mac computers, iPhones, iPads, iTouch, Android devices, etc. Can iTunes transfer all the files to Apple mobile devices.. I won’t ask if works on digital TVs that support MP4 video.

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  5. Daniel Park
    November 7, 2014 @ 4:40 am

    The error message you see is actually part of the footage. Apologies for the confusion.

    As for playback stopping, the “Click to continue” button in the video is live, meaning that you truly do have to click it to continue, but this doesn’t happen until 55 seconds in or so.

    I previewed the video in Chrome (in both Mac and Windows), and didn’t hit a snag at 35 seconds. Perhaps try again…?

    cheers, Daniel

    Reply

  6. Daniel Park
    November 7, 2014 @ 4:44 am

    Hi Bob:

    I’m absolutely positive that SmartPlayer videos will work on iOS (Apple) devices as well as Android devices. In fact, both iPhone and Android smartphones offer separate SmartPlayer Apps designed specifically to give the user an amazing experience with your video. However, downloading the app is NOT necessary to view the content. You can still simply watch within the phone or tablet’s browser if so inclined.

    As to whether iTunes will transfer all files, the answer is no. SmartPlayer won’t work locally on an iOS device. They need to be viewed online.

    Reply

  7. Robert
    August 5, 2015 @ 7:06 am

    As always-
    Clear, concise, easy to understand.

    Thanks, Daniel!

    Reply

  8. Bee
    July 16, 2016 @ 9:54 am

    If you want to burn a DVD will the hot spots work then?

    Reply

  9. Daniel Park
    August 18, 2016 @ 7:00 am

    Hi Bee:

    Apologies for the delay in responding. We were on summer break. If you’re talking about a DVD that you pop into a standard DVD player, then the answer is no. You require the TechSmith smartplayer files in order to do hotspots. You could place these files locally on a DVD-ROM have them work, though. Just keep in mind that if your hotspot were accessing a web site online, your user would naturally require a net connection. To be honest, in an age where even cell phone can offer a great high-speed video viewing experience via internet, I see no real-world benefit of distributing video on optical media any more.

    Reply

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